Tikshoov Digital supplies advanced automatic communications solutions (without human response),that include specialized systems, developed for specific areas of marketing and sales promotion, customer service and advertising, based on an infrastructure of IVR and ASR systems and MMS and SMS solutions.
 

Among the services offered are: operating and carrying out lotteries, voting, marketing promotions, surveys, cellular coupons, new-product launches, call-diversion based on voice recognition (for health systems), paymets, and additional applications according to the client's needs and characteristics.

Teambook2 is Tikshoov’s technological start-up company, developing systems for continuous spiral optimization of customer service at sales and service centers.

Teambook2's spiral optimization engine, with the Teambook2 Service Guru (American patent pending), integrate different monitoring and performance components, and dynamically improves (in real-time) active mechanisms in the field of audio, content and processes.

The spiral optimization engine combines cutting edge ability with the advantages of both human and automatic customer service representatives (such as ASR voice recognition systems). 

Tactix Peach is an integrator of interactive systems for voice recognition (ASR), specializing in contact center applications.

 Tactix Peach focuses on systems and applications integration in the field of costumer relations management. The company specializes in implementation of IVR and ASR systems.

 

Tactix Peach combines the finest, top-of-the-line technologies, supplying its clients with optimal solutions for their business. The company operates in a flexible model that adapts to the client's needs - from turn-key project management down to apecific proffessional services.