Tikshoov specializes in the design, establishment, management and operation of dedicated service, support, survey and sales contact centers for a variety of industries, and in different fields of activity.

These centers are operated as out-sourcing services for various organizations, within the framework of separate business units for each client. At Tikshoov, each client has its own, distinct center set up and designed according to its specific needs, has its own unique team of service representatives allotted to it. The center that is established operates as an independent unit – physically and technologically separated from other centers at the site.

The Tikshoov service concept is based on the principles of business cooperation, identity of interests and full transparency, enabling our corporate clients to monitor contact center operations on a continual basis.

At each of the Tikshoov contact centers, advanced communications, telephony and computer systems are integrated according to the client's needs.

The technological support infrastructure at each of Tikshoov's centers is separate and unique for each client. Tikshoov is able and prepared to adopt any existing technological system, according to the project's specific needs, to use these to support sales and service, and to integrate, in time, advanced  and newly-launched systems.