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Tikshoov is the leading provider of contact center services in Israel. The company manages state-of-the-art, purpose-built contact centers that integrate advanced information technology and communications systems. Through these centers, our service representatives conduct high-quality support, marketing and sales contacts with end-users, who are our corporate clients’ customers.
We provide outsourced contact center services for a range of organizations, serving in effect as a specialized operational branch of our clients.
The Tikshoov service concept is based on the principles of business cooperation, identity of interests and full transparency, enabling our corporate clients to monitor contact center operations on a continual basis.
We treat every meeting with each of your clients as if they were one of our own. We invest time and effort in our organizational culture, work environment and in the development of our human capital, in order to turn every contact with a client into a professional, polite and quality experience, while continuously striving for improvement.
Tikshoov designs and operates dedicated centers that meet the specific needs of our clients. Each center is assigned an exclusive team of Tikshoov service representatives, and operates as an independent unit – physically and technologically distinct from other centers. At Tikshoov, we have the experience and expertise to operate service, support and sales centers for a wide range of industries and business areas.
Who Are We?
Founded in 1997, Tikshoov is the largest Call Center service provider in Israel. Our leadership position is reflected in the achievement of ambitious service goals, scope of our infrastructure, and volume of our activity.
Tikshoov:
- Runs six independent contact center sites throughout Israel anther two independent contact centers in Bulgaria and Romania. For further details concerning our locations
- Operates 2,400 advanced contact center workstations
- Has more than 4000 employees
- Manages over 400,000 service and sales contacts per day
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