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The Tikshoov Group combines companies that together constitute the leading edge in the call center industry. The joint offering by these companies, which are leaders in their fields, enables the group to provide customers with the best solutions in sales and service call center operations, human capital and assets management, methodologies, and implementation of state of the art technologies. |
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Tikshoov Digital supplies advanced automatic communications solutions (without human response),that include specialized systems, developed for specific areas of customer service, advertising, marketing and sales promotion, based on an infrastructure of IVR and ASR systems, MMS and SMS solutions, and cellular coupons, for uses such as Mobile Marketing, lotteries, surveys, voting, tele-marketing campaigns, voice-mailboxes, setting up data-bases, etc. |
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Tikshoov Global is a fast growing contact centers provider in the international marketplace. The company currently operates contact centers in Romania and Bulgaria, and is moving quickly towards setting up additional centers in other parts of Europe. The company provides services for local and off-shore customers at the highest
standards in the industry. |
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Teambook2’s spiral optimization engine, with the Teambook2 Service Guru (American patent pending), integrates different monitoring and performance components, and dynamically improves (in real-time) active mechanisms in the fields of audio, content and processes.
The spiral optimization engine combines cutting edge ability with the advantages of both human and automatic customer service representatives (such as ASR voice recognition systems). |
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Tikshoov Israel manages dedicated service and sales call centers for large companies and organizations. These centers are operated as out-sourcing services, with separate business units, locations and technologies for each client, based on their needs. Founded in 1996, the company employs more than 4,000 professional sales and service representatives at seven operational sites throughout Israel. |
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Tactix Peach focuses on systems and applications integration in the field of customer relations management. The company specializes in implementation of IVR and ASR systems.
Tactix Peach combines the finest, top-of-the-line technologies, supplying its clients with optimal solutions for their businesses. The company operates in a flexible model that adapts to the client's needs – from turn-key project management down to specific professional services. |
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